Shipping policy

For Standard Orders (Within India)

Delivery Timeline: Chaleur products are typically delivered within 7 working days after an order is placed. However, this timeline may vary based on your delivery location.

Possible Delays: Delivery times may be affected by public holidays, natural disasters, or other unavoidable circumstances.

Tracking Information: You will receive a tracking number and dispatch notification once your order is shipped.

Courier Services: We primarily use reliable delivery partners like Delhivery, EKart, and Bluedart Logistics for shipping. If unavailable in certain regions, we use other reputable courier providers.

Order Status and Support: For queries regarding delivery dates or tracking, check your email or contact support@chaleur.in.

Important Information

Order Cut-off Times: Orders placed after 10 AM will not be shipped the same day. We do not ship on Sundays or public holidays due to the courier partner's unavailability. Cut-off times are guidelines only; delays may occur due to payment authorisation.

Delivery Estimate: Delivery times are estimates calculated from the date of dispatch.

Uncontrollable Delays: We are not responsible for delays arising from exceptional or unforeseen circumstances.

Order Redirection: Once an order has been dispatched, we are unable to change the delivery address or contact details.